Returns & Exchanges
At Carcharocles auriculatus, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day return window for items in their original, unused condition.
Initiate Your Return
Log into your account or visit our returns portal with your order number and email address to start the process.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the return authorization form is included inside.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing